For over 15 years Mark Ayer’s team at A+ Academic Coaching has delivered exceptional standardized test preparation and specific academic tutoring to students in Albuquerque. To stay at the top of their game, Mark brought on education veteran Danny Saldana to help streamline operations, starting with this critical task – to more efficiently and effectively manage scheduling.
Coordinating sessions between so many instructors and students on a daily basis led to scheduling that was complicated and time-consuming. Danny researched and tested a number of products before discovering the Trilogy Mentors (TM) platform. When Danny saw how the built-in master schedule in the Trilogy Mentor’s platform made it easy and clear to see (in real-time) who was booked and who was available, it was a no-brainer. This one feature alone eliminated double bookings and added enough efficiency into daily operations that it enabled Mark, the executive director, to shift his focus back to teaching and running the business: win-win.
In an unexpected twist, COVID-19 appeared, forcing in-person education to stall world-wide. As many institutions and organizations scrambled to make the transition to online learning, A+ Academic Coaching seamlessly moved all teaching online using Trilogy Mentor platform’s built-in online classroom. Danny said, “We got it just in time!” and went on to share that their instructors and students have transitioned to online learning with ease because the platform is “very user friendly and intuitive.”
Most importantly to the A+ Academic Coaching team, the Trilogy Mentor’s platform has enabled the continuation of the valuable relationships that the A+ Academic Coaching educators have cultivated with their students. Danny shared that one of the most tremendous benefits of the platform during this time has been “[that] I can still see my students and check in on them.” Many A+ Academic Coaching students are in high school, and their parents expressed great relief because amidst all of the change for their kids “they don’t have to make sure [the Trilogy Mentors platform] works.” Danny added, “it’s a low-risk way for parents to continue their children’s education.” And, when the SAT/ACT is inevitably rescheduled, the A+ Academic Coaching students will be ready.
